Our Business Procedures & Store Policies

Currently only our online catalong accepts Visa, Discover, American Express and MasterCard as payment methods.

Sales Tax
State and local sales taxes may be applied depending on your residence. Provincial sales tax may be applied depending on the residence of the business. A GST tax will also be applied.

Returns and Customer Satisfaction
Return instructions will be enclosed with your order.

Warranty
A & I Products warranties all items distributed by them to be free from defects in material and workmanship for a period of one year from the date of purchase. A&I Products reserves the right to inspect any item prior to granting warranty. We pledge our support in obtaining settlement of reasonable and justifiable claims. A&I Products will not assume any responsibility for loss of time, labor or crop for any warranted parts. Pistons, rings or liners ordered without the overhaul kit are not warranted since we cannot be assured of the quality of your other components.

Shipping Information
At this time we cannot ship to international locations. Packages can only be shipped to addresses within the United States and Canada.

Currently we offer ground and air shipping services. The appropriate shipping charges will be calculated in our online shopping cart prior to your final checkout.

If the freight can not be determined automatically at the time of order, a notice will be displayed to you prior to submitting the order. Personnel from A & I Products will contact the customer placing the order as soon as possible by email. The email will have a link that will show the freight costs and allow the customer to accept or decline the order with the new total. If accepted, the credit card will then be verified for the total order amount.

Security
We employ the latest encryption and security technology and fraud detection techniques in all of the areas of our store where you provide us with account information. This is done to protect you from unauthorized use of the information that is being sent to our server.

Privacy Statement
We value the trust you place in A & I Products. We want to ensure that you understand what information we gather, how we use it, and the safeguards we have in place in order to protect it.

A & I Products gathers customer information needed to provide service and to administer our business. All information is gathered in order to best serve the customer.

We will ask you to voluntarily provide information in a few circumstances. When you purchase items, we will ask for information such as your name, address, phone number, e-mail address, and credit card information. This information is needed to process and fulfill your order. A & I Products does not rent or sell customer information to outside marketers.

 

The Tractor Shop
909 N. Grossman Street Seymour, TX  76380
Owners: Carl & Cathleen Lohman
Telephone: (940) 889-6990
Fax: (940) 889-6773
thetractorshop@srcaccess.net

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